Terms and Conditions

1 Installation and Equipment / Pagkakabit at Kagamitan

English:
The subscriber is required to pay a one-time installation fee prior to the activation of the service. This fee includes the outright purchase of the fiber modem/router. Upon full payment and successful installation, the modem becomes the exclusive property of the subscriber.

Tagalog:
Ang subscriber ay kinakailangang magbayad ng one-time installation fee bago i-activate ang serbisyo. Kasama sa bayad na ito ang tuluyang pagbili (outright purchase) ng fiber modem/router. Matapos mabayaran nang buo at mai-install, ang modem ay magiging pormal na pag-aari na ng subscriber.

2 Maintenance and Repairs / Pagpapanatili at Pag-aayos

English:
R-NET is committed to ensuring reliable service. In the event of technical issues, home visits, labor, and non-material troubleshooting or repairs are provided completely free of charge.

However, any physical materials, parts, or equipment required to restore the connection (e.g., replacement fiber optic cables, connectors, or a replacement modem if the original is damaged) will be billed to the subscriber based on the cost of the materials used.

Tagalog:
Nakatuon ang R-NET na masigurong maayos ang inyong serbisyo. Sakaling magkaroon ng aberya, ang home visit, labor (serbisyo ng technician), at anumang pag-aayos na walang ginamit na materyales ay ganap na libre.

Gayunpaman, ang anumang pisikal na materyales, piyesa, o kagamitan na kakailanganin upang maibalik ang koneksyon (halimbawa: pamalit na fiber optic cable, connectors, o bagong modem kung nasira ang orihinal) ay sisingilin sa subscriber base sa halaga ng mga materyales na nagamit.

3 Service Nature / Katangian ng Serbisyo

English:
As a prepaid fiber service, internet access is strictly dependent on the subscriber's active load or subscription plan. R-NET is not liable for any loss of connection resulting from an expired load balance.

Tagalog:
Bilang isang prepaid fiber na serbisyo, ang koneksyon sa internet ay nakadepende lamang sa aktibong load o subscription plan ng subscriber. Hindi pananagutan ng R-NET ang pagkawala ng koneksyon na dulot ng expired na load.

4 Acceptance of Terms / Pagtanggap sa Kasunduan

English:
By paying the installation fee and continuing to use the R-NET Prepaid Fiber network, the subscriber acknowledges and agrees to be bound by these terms and conditions.

Tagalog:
Sa pagbabayad ng installation fee at patuloy na paggamit ng R-NET Prepaid Fiber network, kinikilala at sumasang-ayon ang subscriber na sumunod sa mga tuntunin at kundisyong ito.

5 Loading and Subscriptions / Pagbili ng Load at Subskripsyon

English:
Subscribers must purchase their prepaid load or subscriptions exclusively through the official R-NET website at https://prepaid.rnet.ph. R-NET shall not be held liable for any uncredited payments, scams, or failed transactions resulting from purchases made through unofficial third-party individuals, apps, or websites.

Tagalog:
Ang pagbili ng prepaid load o subskripsyon ay dapat gawin lamang sa opisyal na website ng R-NET na https://prepaid.rnet.ph. Hindi pananagutan ng R-NET ang anumang hindi pumasok na bayad, scam, o palpak na transaksyon na dulot ng pagbili mula sa mga hindi opisyal na tao, apps, o ibang website.